What you should look for when choosing an online casino

The online gaming world is growing year on year for a number of reasons. For one, improved technology has given us access to mobile internet, with the rise of 5G just a few months away. With this in mind, gone are the days where we would venture to a bookmaker to make our bets – today we can simply use our tablets, mobile phones or even phablets to get quick updates on the latest odds.

While bookmaking has seen an exponential rise, so too then, have online casinos, which offer a far better alternative than an expensive trip to a land-based games room. But choosing an online casino can present a number of issues. If you’re not sure where to start when choosing your casino, here are a few tips to help you get started.


One of the first things you should check is whether or not the casino has good reputation within the industry – make sure you do your homework on whether or not the casino pays out promptly and the amounts promised. You can check your chosen site’s reliablity by using eCOGRA, (e-commerce and online gaming regulation and assurance), an organisation which can provide certification of a casino’s reliability.

Customer service

Before you even think about signing up, try giving your chosen casino’s customer support team a call or an email. Test how quickly they give you a response and how often they are available to help – Black Diamond Casino, for example, has support staff on hand 24 hours a day, which could come in useful if you have any queries about payments.

Payout ratio

In Layman’s terms, the payout ratio is the percentage of money that a player wins back on average, and any reliable online casino should be as close to 100 per cent as possible. Of course, this is not an overall rating, and it certainly does not guarantee you will win, but it’s reassuring to know how much you could win if you do.

Compatibility with smartphones

As mentioned above, more and more of us are accessing online casinos using our smartphones, so it’s important that you know whether or not your chosen casino is easily accessible on a small screen. Test it out on a smartphone and make sure you can swipe and tap effectively.

Variety of games

Finally, there’s no use playing on a site that doesn’t bring you any real fun – try a site that offers ‘special games’ other than the traditional poker, blackjack and slots. Gamification is very big in the modern age so look for sites which offer themed slots or even virtual horse racing.

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